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Your order delivery is made by courier service or by post to the adress you entered in shipping adress form.
Delivery time is calculated based on available stocks: between 24 hours and 7 days.
The cost of expedition is 20 lei and for orders over 300 delivery is free.
To avoid any problem please write in your delivery informations a phone number where you can be contacted by a courier.
Retur policy
In case you bought a product and that is not right for you or you are not satisfied with it, you have the right to return it within 30 days of its receipt, except in cases when this time is extended unilaterally by NICHI CRISTINA NICHITA for that product.
The payment of the sum of the product you returned , will be made by NICHI CRISTINA NICHITA in 14 days after we receive the product.Return policy submit provisions of the Emergency Ordinance no. 34/2014 on consumer rights in the framework of contracts concluded with the professionals, as well as for the amendment and completion of certain normative acts.
To return a product, it is necessary to complete the form received in the package with the order. You have to send it via email (Contact@nichi.ro) and one of our operators will contact you as soon as possible.
The cost of return of the product will be supported by the customers. The adress where you can return the product is: NCN COLLECTION SRL-D, the avenue AC Rosetti, no. 12, Iasi, Romania
You have to make the payment by bank transfer based on the information you will find on the return form.
What conditions must meet the products to be returned:
1. Products must not show any sort of damage, to be in the initial quantity and in their original packaging.
2. The products must be returned within a maximum of 30 days from the date on which you received the order.
In the case where the products are customize, being worked by the dimensions of the customer, NICHI CRISTINA NICHITA shall proceed in accordance with the article in the law article 10, C/OG 130/200 ("the consumer may not denounce this the following types of contracts"), which states: "contracts for the supply of goods made to the consumer's specifications or clearly personalized products, as well as of those who, by reason of their nature, cannot be returned or which can degrade or damage the fast".
Exchange
If the size of product doesn't fit you, you can return and require another size. If the size you want is not available , you can choose another product and you can pay the difference if it is necessary.
Online orders
To add product in your bag you need to press the button „add in my bag”.
We assume that you have previously selected the size, color and number of products you want to order, as the case may be. After adding all of the products you want to order, the purchase process continues by pressing the „Order now” button and scrolling through the command page. Here you will need to fill in your personal details, delivery address and billing address (fill in a secondary address if you are at the main address at the time of delivery).
If you change your mind before pressing the placement button, you can remove the items you no longer want to buy from your shopping bag.
An order is completed successfullywhen it is displayed (and send by email) the resume of your order and the status of your order is “pending order”. When we are processing the order, you will be contacted by phone to communicate the availability of the ordered products and to confirm your data. If you have already placed an order, you can send an email with any changes to marketing@nichi.ro within 12 hours, but not after you have already confirmed the order by phone to our consultant.
The shipment will only be sent after the order confirmation. If, within 3 working days of your order being processed by S.C. NCN COLLECTION S.R.L., if we do not have the phone confirmation, the order is canceled.
When you send the shipment to you, you will receive on e-mail a proforma invoice, which is informing you that your order is send to you. With your username and your password you cand log in into your account and you cand see the latest orders and the status of it, you cand edit your details account or you can do new orders without your personal data.
Orders by phone
You can place orders by the phone at 0770698397, from Monday to Friday from 8 a.m to 16 p.m , a consultant will take your data.
Orders by e-mal
You can send an e-mail with code of products that you want to buy and your personal data, your adress at marketing@nichi.ro. One of our consultant will contact you for the confirmation of order and you data.
Payment methods:
You can choose the payment methods from the following variants:
1. Repayment at the moment of delivery by the express courier company
2. Online banking with EuPlatesc (Visa / Maestro / Mastercard)
If you choose the method payment "Online with card", you'll need to complete a form with your card information on the secured payment processor page.
Payments with a credit or debit card issued by Visa and Mastercard (Visa/Visa Electron and MasterCard, Maestro) are made by “3-D Secure” system , this system its developed by the organization provinding the online transaction at the same level of secure like thoose who are made at ATM or in a store.
3-D Secure" ensures that no information about your card is transferred or stored at no time on the store's servers or payment processor servers, these data being directly inserted into Visa and MasterCard.
3. With a credit card issued by BCR
It`s easy to shop when you have the „Bun de plata” card from BCR. You have rate free and money back.
Pay with your BCR credit card at www.shop.nichi.ro and you will benefit from the standard rate offer of 4 free interest rates! Moreover, you get 1% money back annually.
Who can pay in installments? All the owners of a credit card BCR, they are enrolled free in the program and who at the time of the transaction to the merchants of BCR's partners, requests the "Unquantifiable Rate" facility.
The BCR credit cards enrolled in the Rate Scheme with 0% interest are:
BUN DE PLATA Standard MasterCard sau Visa (inclusiv contactless)
BUN DE PLATA Gold MasterCard sau Visa
MasterCard GOLD EUR
BCR Wizz Air MasterCard
EPB Platinum or World Signia MasterCard
In order to pay online with the card, in the ordering process select the "Online banking card" payment option and the desired rate.
Online payments are processed directly by the issuing bank, the Romanian Commercial Bank through the EuPlatesc platform. The payment system is secured to the highest standards, including 3D Secure.
Do you want the BCR „Bun de plata” card?
Apply now on www.bundeplata.ro or send a text message with „Card” at 1780 and one of operators will contact you.
Or yo can call free , non-stop, from any national network phone to InfoBCR at 0800.801.BCR (0800.801.227).
Shopping spree!
4. With a credit card issued by Alpha Bank
Option to pay 0% interest rates through your Alpha Bank card (VISA CREDIT, VISA GOLD, COSMOTE MASTERCARD, MASTERCARD CREDIT)
The new service offered by Alpha Bank allows cardholders in RON issued by the bank to benefit from a flexible payment solution for goods / services purchased with shopping cards from merchants affiliated with this service.
Comfort - For the option to pay in installments, you do not have to apply, schedule in advance or get additional documents. You only have to ask for the payment of the goods with your Alpha Bank shopping card in the desired rate and allowed by the merchant partners.
Convenient - Goods purchased through the option to pay in installments with the non-interest-bearing card. For the goods so acquired, in order to receive 0% interest, you must pay monthly a related rate equal to the cost of the goods divided by the number of months chosen for the payment. If other types of transactions are made, it is necessary to fully pay the monthly amount due to receive 0% interest.
Flexibility - You can use payouts whenever you want within the credit line of your card. As you redeem the monthly installments, the reimbursed amounts become available again on your card account.
Freedom - You are free to use installments in any partner store; you have the freedom to choose the number of rates that best suits your maximum allowance; The monthly card account statement will show you each time the rate you have to pay for the current month and the amount of future installments still to be paid, and through the direct debit service you can choose to pay the total amount due or the minimum amount to be reimbursed automatically from your current bank account, in the same currency of the card. "
5. With a credit card issued by Transilvania Bank (Star Card)
Using the credit card from Banca Transilvania, with Star Card program you can benefit from interest-free rates for any shopping made in the online store.
If you own a Star Card issued by Banca Transilvania, you can pay 2 to 4 equal interest-free rates.
MasterCard Force, MasterCard Force for Doctors, Visa Gold, Visa Gold BT-Rotary and Visa Platinum are included in the program.
You will not be charged for this transaction.
Find out more about Star Card on www.starbt.ro.
The total payment will include the value of the order plus the shipping charge, as it will also be sent in the proforma invoice you will receive by e-mail on the day the shipment is dispatched.
We guarantee the privacy of customers data and we are committed to not transmit the personal data of customers to third parties and use them exclusively for the purpose for which it was entered (ordering) and for commercial information about this store.
We don't encourage spam, we don't provide you e-mail adress or other personal information to third parties, we don't sell it and we don't offer or exchange you e-mail adresses that are obtained through this site and we disclose you e-mail adresses to other people who access this website.
1. General question and contact details
Nichi Cristina Nichita is 100% romanian brand, registred and attested with the name S.C NCN COLLECTION SRL Iasi, with the premises at Str. C. A Rosetti no. 12.
In every season, we propose to impress you with a variety of novelty models, just for a simple day or for night, in a limited edition or unique, easy to adapt to your confort demand and elegance; a completely wardrobre and extremely versatile. That „something ” distinct, to be always in center of attention, exclusivist in preference and faithfull of refinement.
For every queries or details you can call by the phone at numerber: 0770 698 397 or you can complete the contact form.
2. About buying
If you know the approximate name of the product you can use the search button or you can choose to see the product by price order.
3. How do I pay?
The payment of the order is refunded at the time of delivery at courier representative.
The total payment will include the value of oreder and the tax of transport, this cost will be send to you by e-mail an proform invoice in the day of expedition.
4. What is the way the order is delivered?
Your order is delivered by courier service at the adress that you write in the form. The time of expedition is calculated based on available stocks: between 24 hours and 7 days. You will be informed by e-mail.
The cost of expedition is 20 lei and for orders over 300 delivery is free.
To avoid any problem please write in your delivery informations a phone number where you can be contacted by a courier.
5. What is the price for delivery?
The delivery of orders is 20 lei.
6. How do I edit my account details?
You can change your account information anytime, just log in to your acoount site using your existing username and password. Once logged in, go to my profile section where you can edit all of your account details, including changing your password.
7. What is newsletter Nichi?
The newsletter is the main means of communication between us and our customers / visitors. It's an email which is usually sent 2-3 weeks or less, which informs about special offers / price cuts that take place on the site or about the news in stores.
8. Can I choose not to receive the Nichi newsletter anymore?
Subscribe/ unsubscribe to the newsletter is done independently and automatically. Details of the unsubscribe method are present at the end of each message sent by Nichi to be sure that our message reaches only those who want to receive it.
9. I'm a legal person and I want to send gifts to MY business partners, can Nichi help me?
If you represent a company, and you`re wishing to offer gifts for your emplyees/ collaborators offered by NICHI CRISTINA NICHITA, please contact us by phone 0756278407 or by contact form please specify in the message how we can contact you to discuss the terms of such collaboration.
Where you can buy Nichi Cristina products?
BUCHAREST
COCOR STORE
You can find us on the second floor, in the romanians designers gallery with our premium collections Nichi Cristina Nichita.
IAŞI
Iulius Mall, ground floor
Phone: 0754034356
SUCEAVA
Iulius Mall, ground floor
Phone: 0754034358
Where Nichi Cristina Nichita products are made?
The products are made in Iasi, Street C.A Rosetti, no.12.
Useful tips for maintenance of NICHI CRISTINA NICHITA clothes
Even if you are a fashionable person and you change your wardrobe every year,
you certainly have favourite clothes and you want to wear them year after year. Here are some tips for right maintenance of the clothes:
The clothing of materials containing synthetic fibers can be damaged very easily if they are washed and ironed at high temperatures. We advise you to iron the distance between the iron and the coat should be as small and to use the least steam.
Washed in hot water wool tightens, except in the case of mixtures containing synthetic fibers. Wool fabrics that are likely to make peeling should be turned upside down before being washed.
To prevent tightening or shortening of cotton products we recommend to wash at low temperatures. Also, in order for there isn't wrinkle, it is recommended that after washing to put them on a horizontal plane.
As regards the silk, the simplest the cleaning procedure for the products manufactured from this material is the chemical. If you choose to flush them, we recommend rinsing with a fine detergent and appropriate, drying in the shade and ironing on the upside down, how are still wet, at temperatures as low.
A reliable ally for removing oils and fats on the clothes is represents by detergent of vessels. Prewasing on the stained area, rinse with lukewarm water and then wash in the washer machine.
To remove sticky substances such as chewing gum use shell egg. If this solution does not give results, then put the coat in the freezer. Chewing gum can be removed easily after freezes.
The traces of pen can be removed from the synthetic fiber material by spraying with perfume and then rubbing down with a rough cloth.
Important!
Do not dry your favorite clothes in the washing machine unless it is absolutely necessary. It is true that takes longer to dry in the open air, but consider that will dry evenly, without making creases easily and without straining the material.
Also, do not flush them more often than necessary. Detergents may discolor over time fabric, some fail to get the stains. Hot water and juicing at high speeds can thin the material. Bleeding between the washes clothes is paramount, regardless of whether they wear or not.
Custom orders
NICHI CRISTINA NICHITA gives you the opportunity to order one of our models in a size that is not in the current offer or on another fabric.
You must choose the model, please contact us by e-mail address/phone or visit us at our office in Iasi to decide together the model and the fabric necessary for the realization of a product in the invitation to tender or of another product on your preferred size. It is necessary to send the information related to your dimensions (bust, waist, hip, height, etc.).
The price of a product made on your size will be 15 - 30% higher than the price on the label, depending on the model, the fabric, size, etc.
For customers who wish to achieve a unique garment , different from the models of the series, our team of designers and advisers will be available for carrying out the model dreamed or you may propose a custom model conformation and your style. We can make both items of the day and for the night, as well as for special occasions (wedding dresses, costumes for themed parties, etc.).